@import"https://fonts.googleapis.com/css2?family=Plus+Jakarta+Sans:wght@400;500;600;700;800&family=Be+Vietnam+Pro:wght@400;500;600;700;800&display=swap";:root{font-family:Plus Jakarta Sans,Be Vietnam Pro,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;color:#0f172a;background-color:#f8fafc;font-size:16px;line-height:1.6;text-rendering:optimizeLegibility;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;--text-xs: .75rem;--text-sm: .875rem;--text-base: 1rem;--text-lg: 1.125rem;--text-xl: 1.25rem;--text-2xl: 1.5rem;--text-3xl: 2rem;--text-display: clamp(2.5rem, 5vw + 1rem, 4.25rem);--primary: #0d9488;--primary-hover: #0f766e;--primary-dark: #115e59;--primary-light: #ccfbf1;--primary-subtle: #f0fdfa;--primary-gradient: linear-gradient(135deg, #0f766e 0%, #0d9488 100%);--primary-glow: 0 8px 24px -4px rgba(13, 148, 136, .35);--ink: #0f172a;--ink-secondary: #334155;--muted: #64748b;--muted-light: #94a3b8;--line: #e2e8f0;--line-light: #f1f5f9;--surface: #ffffff;--surface-subtle: #f8fafc;--surface-hover: #f1f5f9;--danger: #e11d48;--danger-bg: #fff1f2;--danger-border: #fecdd3;--warning: #d97706;--warning-bg: #fffbeb;--warning-border: #fde68a;--success: #059669;--success-bg: #ecfdf5;--success-border: #a7f3d0;--info: #2563eb;--info-bg: #eff6ff;--info-border: #bfdbfe;--radius-xs: 6px;--radius-sm: 8px;--radius-md: 12px;--radius-lg: 16px;--radius-xl: 20px;--radius-2xl: 24px;--radius-full: 9999px;--shadow-xs: 0 1px 2px 0 rgba(15, 23, 42, .04);--shadow-sm: 0 1px 3px 0 rgba(15, 23, 42, .06), 0 1px 2px -1px rgba(15, 23, 42, .04);--shadow-md: 0 4px 14px -2px rgba(15, 23, 42, .06), 0 2px 6px -2px rgba(15, 23, 42, .03);--shadow-lg: 0 12px 28px -4px rgba(15, 23, 42, .08), 0 4px 10px -4px rgba(15, 23, 42, .03);--shadow-xl: 0 20px 38px -8px rgba(15, 23, 42, .12), 0 8px 16px -6px rgba(15, 23, 42, .04);--shadow-drawer: -12px 0 36px -4px rgba(15, 23, 42, .12);--focus-ring: 0 0 0 3px rgba(13, 148, 136, .18)}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}html{-webkit-text-size-adjust:100%;text-rendering:optimizeLegibility;scroll-behavior:smooth}body{min-width:320px;min-height:100vh;color:var(--ink);background-color:var(--surface-subtle);font-size:var(--text-base);font-weight:500;line-height:1.6}button,input,select,textarea{font-family:inherit;font-size:inherit;font-weight:500;color:inherit}button,a{-webkit-tap-highlight-color:transparent}a{color:inherit;text-decoration:none}.shell{width:min(1160px,calc(100% - 48px));margin:0 auto}.public-header{height:72px;background:#ffffffd9;border-bottom:1px solid var(--line);backdrop-filter:blur(20px);-webkit-backdrop-filter:blur(20px);position:sticky;top:0;z-index:40;transition:border-color .2s ease,background-color .2s ease}.header-inner{height:100%;display:flex;align-items:center;gap:16px}.brand{display:inline-flex;align-items:center;gap:12px;font-size:1.125rem;font-weight:800;letter-spacing:-.03em;color:var(--ink);transition:opacity .15s ease}.brand:hover{opacity:.9}.brand-mark{width:40px;height:40px;border-radius:var(--radius-md);color:#fff;background:var(--primary-gradient);display:grid;place-items:center;box-shadow:0 4px 12px #0d948840;transition:transform .2s cubic-bezier(.34,1.56,.64,1)}.brand:hover .brand-mark{transform:scale(1.05)}.header-help{margin-left:auto;color:var(--muted);font-size:var(--text-sm);font-weight:500;display:inline-flex;align-items:center;gap:6px}.icon-button{width:40px;height:40px;border:1px solid var(--line);border-radius:var(--radius-md);display:grid;place-items:center;background:var(--surface);color:var(--ink-secondary);transition:all .2s ease;box-shadow:var(--shadow-xs)}.icon-button:hover{border-color:var(--muted-light);color:var(--primary);background:var(--surface-hover);transform:translate(-2px)}.hero{min-height:calc(100vh - 72px);display:grid;align-items:center;padding:80px 0 100px;position:relative;overflow:hidden}.hero:before{content:"";position:absolute;width:650px;height:650px;border-radius:50%;right:-120px;top:-160px;background:radial-gradient(circle at center,#0d94881f,#e2e8f000 70%);filter:blur(40px);z-index:-1;pointer-events:none}.hero:after{content:"";position:absolute;width:500px;height:500px;border-radius:50%;left:-100px;bottom:-100px;background:radial-gradient(circle at center,#2563eb0f,#e2e8f000 70%);filter:blur(40px);z-index:-1;pointer-events:none}.eyebrow{display:inline-flex;align-items:center;gap:8px;color:var(--primary);background:var(--primary-subtle);border:1px solid var(--primary-light);padding:6px 14px;border-radius:var(--radius-full);font-size:var(--text-xs);font-weight:700;text-transform:uppercase;letter-spacing:.08em;margin-bottom:24px}.hero h1{font-size:var(--text-display);font-weight:800;line-height:1.08;letter-spacing:-.04em;color:var(--ink);margin-bottom:24px;max-width:820px}.hero h1 span.gradient-text{background:linear-gradient(135deg,#0f766e,#0d9488,#2563eb);-webkit-background-clip:text;-webkit-text-fill-color:transparent}.hero-copy{font-size:1.125rem;line-height:1.75;color:var(--muted);max-width:640px;margin-bottom:48px}.choice-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:24px;max-width:920px}.choice-card{position:relative;background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-2xl);padding:32px;transition:all .28s cubic-bezier(.16,1,.3,1);box-shadow:var(--shadow-md);display:flex;flex-direction:column;overflow:hidden}.choice-card:before{content:"";position:absolute;top:0;right:0;bottom:0;left:0;background:linear-gradient(180deg,#fff9,#f0fdfa66);opacity:0;transition:opacity .3s ease;z-index:0}.choice-card>*{position:relative;z-index:1}.choice-card:hover{transform:translateY(-6px);border-color:#99f6e4;box-shadow:var(--shadow-xl),0 0 0 1px #99f6e4}.choice-card:hover:before{opacity:1}.choice-icon{width:54px;height:54px;display:grid;place-items:center;border-radius:var(--radius-lg);color:var(--primary);background:var(--primary-subtle);border:1px solid var(--primary-light);margin-bottom:24px;transition:transform .25s cubic-bezier(.34,1.56,.64,1),background-color .2s ease}.choice-card:hover .choice-icon{transform:scale(1.08);background:var(--primary-light)}.choice-card h2{font-size:var(--text-xl);font-weight:800;letter-spacing:-.02em;color:var(--ink);margin-bottom:10px}.choice-card p{color:var(--muted);line-height:1.7;font-size:var(--text-sm);margin-bottom:24px;flex-grow:1}.card-link{display:inline-flex;align-items:center;gap:8px;color:var(--primary);font-weight:700;font-size:var(--text-sm);transition:gap .2s ease,color .2s ease}.choice-card:hover .card-link{color:var(--primary-hover);gap:12px}.trust-banner{margin-top:56px;padding-top:36px;border-top:1px solid var(--line);display:flex;align-items:center;gap:40px;flex-wrap:wrap}.trust-item{display:flex;align-items:center;gap:12px;color:var(--muted);font-size:var(--text-sm);font-weight:600}.trust-item-icon{width:32px;height:32px;border-radius:var(--radius-sm);background:var(--line-light);color:var(--primary);display:grid;place-items:center}.page-main{padding:48px 0 96px}.form-shell{max-width:820px}.page-title{margin-bottom:32px}.page-title h1{font-size:clamp(1.875rem,3.5vw,2.375rem);font-weight:800;letter-spacing:-.035em;color:var(--ink);margin:12px 0 8px;line-height:1.2}.page-title p{color:var(--muted);font-size:var(--text-base);line-height:1.6}.form-card{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-xl);padding:32px;margin-bottom:20px;box-shadow:var(--shadow-sm);transition:border-color .2s ease,box-shadow .2s ease}.form-card:focus-within{border-color:#cbd5e1;box-shadow:var(--shadow-md)}.section-title{display:flex;gap:14px;align-items:flex-start;margin-bottom:24px}.section-icon{width:38px;height:38px;flex:0 0 auto;display:grid;place-items:center;border-radius:var(--radius-md);color:var(--primary);background:var(--primary-subtle);border:1px solid var(--primary-light)}.section-title h2{margin:0 0 3px;font-size:var(--text-lg);font-weight:700;letter-spacing:-.02em;color:var(--ink)}.section-title p{color:var(--muted);margin:0;font-size:var(--text-sm)}.form-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:20px}.field{display:flex;flex-direction:column;gap:8px;min-width:0}.field.full{grid-column:1 / -1}.field-label{font-size:var(--text-sm);font-weight:600;color:var(--ink-secondary);display:flex;align-items:center;gap:4px}.field-label b{color:var(--danger);font-weight:700}.field input,.field select,.field textarea,.search-input{width:100%;border:1px solid var(--line);border-radius:var(--radius-md);color:var(--ink);background:var(--surface-subtle);outline:0;font-size:var(--text-sm);font-weight:500;transition:all .2s ease}.field input,.field select{height:48px;padding:0 16px}.field textarea{min-height:130px;padding:14px 16px;resize:vertical;line-height:1.7}.field input::placeholder,.field textarea::placeholder{color:var(--muted-light)}.field input:focus,.field select:focus,.field textarea:focus,.search-input:focus{border-color:var(--primary);background:var(--surface);box-shadow:var(--focus-ring)}.field-hint,.field-error{font-size:var(--text-xs);line-height:1.5;display:flex;align-items:center;gap:4px}.field-hint{color:var(--muted)}.field-error{color:var(--danger);font-weight:600}.chips{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}.chip{border:1px solid var(--line);background:var(--surface-subtle);min-height:52px;border-radius:var(--radius-md);padding:12px 14px;display:flex;align-items:center;gap:10px;cursor:pointer;color:var(--ink-secondary);font-size:var(--text-sm);font-weight:600;text-align:left;transition:all .18s cubic-bezier(.16,1,.3,1);-webkit-user-select:none;user-select:none}.chip:hover{background:var(--surface);border-color:#cbd5e1;transform:translateY(-1px)}.chip-dot{width:8px;height:8px;border-radius:50%;background:var(--muted-light);flex-shrink:0;transition:background-color .15s ease}.chip.active{background:var(--primary-subtle);border-color:var(--primary);color:var(--primary-dark);box-shadow:0 0 0 1px var(--primary),var(--shadow-xs)}.chip.active .chip-dot{background:var(--primary)}.upload{border:1.5px dashed #cbd5e1;border-radius:var(--radius-lg);padding:28px 20px;background:var(--surface-subtle);display:grid;place-items:center;text-align:center;cursor:pointer;transition:all .2s ease;color:var(--primary)}.upload:hover{border-color:var(--primary);background:var(--primary-subtle)}.upload input{display:none}.upload strong{font-size:var(--text-sm);font-weight:700;color:var(--ink);margin-top:10px}.upload span{color:var(--muted);font-size:var(--text-xs);margin-top:4px}.file-list{display:flex;flex-wrap:wrap;gap:8px;margin-top:12px}.file-pill{padding:6px 12px;border-radius:var(--radius-full);background:var(--primary-subtle);color:var(--primary-dark);border:1px solid var(--primary-light);font-size:var(--text-xs);font-weight:600;display:inline-flex;align-items:center;gap:6px}.checkbox{display:flex;gap:12px;align-items:flex-start;color:var(--ink-secondary);font-size:var(--text-xs);line-height:1.55;cursor:pointer;-webkit-user-select:none;user-select:none}.checkbox input{accent-color:var(--primary);width:16px;height:16px;margin-top:2px;cursor:pointer}.form-actions{display:flex;justify-content:flex-end;gap:12px;padding-top:16px}.button{height:48px;padding:0 24px;display:inline-flex;align-items:center;justify-content:center;gap:8px;border:0;border-radius:var(--radius-md);background:var(--primary-gradient);color:#fff;font-weight:700;font-size:var(--text-sm);cursor:pointer;box-shadow:var(--shadow-sm);transition:all .2s cubic-bezier(.16,1,.3,1);text-decoration:none;white-space:nowrap}.button:hover:not(:disabled){background:linear-gradient(135deg,#0d9488,#0f766e);transform:translateY(-1px);box-shadow:var(--primary-glow)}.button:active:not(:disabled){transform:translateY(0)}.button:disabled{opacity:.55;cursor:not-allowed;transform:none;box-shadow:none}.button.secondary{color:var(--ink);background:var(--surface);border:1px solid var(--line);box-shadow:var(--shadow-xs)}.button.secondary:hover:not(:disabled){background:var(--surface-hover);border-color:#cbd5e1;color:var(--primary-dark);box-shadow:var(--shadow-sm)}.button.danger{background:var(--danger);color:#fff}.button.danger:hover:not(:disabled){background:#be123c;box-shadow:0 8px 20px -4px #e11d4859}.notice-error{padding:14px 16px;color:var(--danger);background:var(--danger-bg);border:1px solid var(--danger-border);border-radius:var(--radius-md);font-size:var(--text-sm);font-weight:600;margin-bottom:16px;display:flex;align-items:center;gap:8px}.notice-success{padding:14px 16px;color:var(--success);background:var(--success-bg);border:1px solid var(--success-border);border-radius:var(--radius-md);font-size:var(--text-sm);font-weight:600;margin-bottom:16px}.rating-group{display:grid;gap:8px}.rating-row{display:flex;justify-content:space-between;align-items:center;min-height:56px;padding:8px 0;border-bottom:1px solid var(--line-light);font-size:var(--text-sm);font-weight:600;color:var(--ink-secondary)}.rating-row:last-child{border-bottom:0}.stars{display:flex;gap:6px}.stars button{padding:4px;border:0;background:transparent;cursor:pointer;color:#cbd5e1;border-radius:var(--radius-xs);transition:transform .15s ease,color .15s ease;display:grid;place-items:center}.stars button:hover{transform:scale(1.15);color:#fbbf24}.stars button.active{color:#f59e0b}.perfect-rating-note{margin:16px 0 0;padding:14px 18px;color:var(--success);background:var(--success-bg);border:1px solid var(--success-border);border-radius:var(--radius-md);font-size:var(--text-sm);font-weight:600;display:flex;align-items:center;gap:8px}.detail-reveal-enter-active,.detail-reveal-leave-active{transition:opacity .24s cubic-bezier(.16,1,.3,1),transform .24s cubic-bezier(.16,1,.3,1)}.detail-reveal-enter-from,.detail-reveal-leave-to{opacity:0;transform:translateY(-8px)}.success-page{min-height:100vh;display:grid;place-items:center;padding:32px 20px;background:radial-gradient(circle at 50% 30%,#0d948814,#f8fafc 70%)}.success-card{width:min(480px,100%);background:var(--surface);padding:48px 36px;border:1px solid var(--line);border-radius:var(--radius-2xl);text-align:center;box-shadow:var(--shadow-xl)}.success-icon{margin:0 auto 24px;width:72px;height:72px;border-radius:50%;background:var(--success-bg);color:var(--success);border:1px solid var(--success-border);display:grid;place-items:center;box-shadow:0 8px 24px #0596692e;animation:pulse-check .4s cubic-bezier(.34,1.56,.64,1)}@keyframes pulse-check{0%{transform:scale(.6);opacity:0}to{transform:scale(1);opacity:1}}.success-card h1{font-size:var(--text-2xl);font-weight:800;letter-spacing:-.03em;margin-bottom:12px;color:var(--ink)}.success-card p{color:var(--muted);line-height:1.6;font-size:var(--text-sm)}.reference-code{padding:16px 20px;background:var(--surface-subtle);border:1px solid var(--line);border-radius:var(--radius-lg);font-family:Plus Jakarta Sans,monospace;font-size:var(--text-xl);font-weight:800;color:var(--primary-dark);letter-spacing:.08em;margin:24px 0 16px;-webkit-user-select:all;user-select:all}.login-page{min-height:100vh;display:grid;place-items:center;padding:32px 20px;background:radial-gradient(circle at 50% 20%,#0d948814,#f1f5f9);position:relative}.login-back{position:absolute;left:32px;top:32px;display:flex;gap:8px;align-items:center;font-size:var(--text-sm);font-weight:600;color:var(--muted);transition:color .15s ease}.login-back:hover{color:var(--primary)}.login-panel{width:min(440px,100%);background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-2xl);padding:40px;box-shadow:var(--shadow-xl)}.login-brand{display:flex;align-items:center;gap:12px;margin-bottom:32px;font-size:1.125rem;font-weight:800;letter-spacing:-.02em}.login-heading>span{width:40px;height:40px;display:grid;place-items:center;border-radius:var(--radius-md);color:var(--primary);background:var(--primary-subtle);border:1px solid var(--primary-light)}.login-heading h1{font-size:var(--text-2xl);font-weight:800;letter-spacing:-.03em;margin:16px 0 8px;color:var(--ink)}.login-heading p{color:var(--muted);font-size:var(--text-sm);margin-bottom:28px}.login-panel form{display:grid;gap:20px}.password-wrap{position:relative}.password-wrap input{padding-right:48px}.password-wrap button{border:0;background:transparent;color:var(--muted);height:44px;width:44px;display:grid;place-items:center;position:absolute;right:2px;top:2px;cursor:pointer;border-radius:var(--radius-sm);transition:color .15s ease}.password-wrap button:hover{color:var(--ink)}.login-button{width:100%;margin-top:8px}.admin-app{min-height:100vh;background-color:#f8fafc}.sidebar{position:fixed;inset:0 auto 0 0;width:260px;background:#0f172a;color:#f8fafc;display:flex;flex-direction:column;padding:28px 18px;z-index:50;border-right:1px solid rgba(255,255,255,.06)}.sidebar-brand{height:48px;display:flex;align-items:center;gap:12px;padding:0 8px;font-size:1.125rem;font-weight:800;letter-spacing:-.02em;color:#fff}.sidebar-brand .brand-mark{background:var(--primary);box-shadow:none}.sidebar-close{display:none;margin-left:auto;color:#94a3b8}.sidebar nav{display:grid;gap:6px;margin-top:36px}.sidebar nav a{display:flex;align-items:center;gap:12px;height:46px;padding:0 14px;border-radius:var(--radius-md);color:#94a3b8;font-size:var(--text-sm);font-weight:600;transition:all .18s ease}.sidebar nav a:hover{color:#fff;background:#ffffff0f}.sidebar nav a.active{color:#fff;background:var(--primary);box-shadow:0 4px 14px #0d948859}.admin-user{margin-top:auto;border-top:1px solid rgba(255,255,255,.08);padding:20px 8px 0;display:flex;align-items:center;gap:12px}.admin-user>span{width:38px;height:38px;border-radius:var(--radius-md);background:#ffffff1f;color:#fff;display:grid;place-items:center;font-size:var(--text-sm);font-weight:800}.admin-user div{min-width:0;flex:1;display:grid}.admin-user strong{font-size:var(--text-xs);font-weight:700;color:#f8fafc;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.admin-user small{color:#94a3b8;font-size:11px}.admin-user button,.sidebar-close{border:0;color:#94a3b8;background:transparent;cursor:pointer;padding:6px;border-radius:var(--radius-xs);transition:color .15s ease}.admin-user button:hover,.sidebar-close:hover{color:#fff}.admin-main{margin-left:260px;padding:36px 40px;min-width:0}.admin-header{display:flex;align-items:center;margin-bottom:32px}.admin-header h1{font-size:1.625rem;font-weight:800;letter-spacing:-.03em;color:var(--ink);margin-bottom:4px}.admin-header p{color:var(--muted);margin:0;font-size:var(--text-sm)}.header-logout{margin-left:auto;height:42px}.menu-button{display:none}.stat-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:24px}.stat-grid article{min-width:0;background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-lg);padding:20px;display:flex;align-items:center;gap:16px;box-shadow:var(--shadow-sm);transition:transform .2s ease,box-shadow .2s ease}.stat-grid article:hover{transform:translateY(-2px);box-shadow:var(--shadow-md)}.stat-icon{width:44px;height:44px;border-radius:var(--radius-md);display:grid;place-items:center;flex:0 0 auto}.stat-icon.pending{color:var(--warning);background:var(--warning-bg);border:1px solid var(--warning-border)}.stat-icon.incident{color:var(--danger);background:var(--danger-bg);border:1px solid var(--danger-border)}.stat-icon.review{color:var(--info);background:var(--info-bg);border:1px solid var(--info-border)}.stat-icon.approved{color:var(--success);background:var(--success-bg);border:1px solid var(--success-border)}.stat-grid article div{display:grid;gap:2px}.stat-grid small{color:var(--muted);font-size:var(--text-xs);font-weight:600;white-space:nowrap}.stat-grid strong{font-size:1.5rem;font-weight:800;letter-spacing:-.03em;color:var(--ink)}.stat-grid em{color:var(--muted);font-size:var(--text-xs);font-style:normal;font-weight:500;margin-left:2px}.data-panel{background:var(--surface);border:1px solid 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